Shipping Policy
SHIPPING POLICY
Thank you for shopping at verlionmods.com. We understand how important it is for your order to arrive on time and in perfect condition. This Shipping Policy outlines our processing times, shipping methods, taxes & customs information, and what you can expect once you place an order.
1. Shipping Methods & Costs
We ship to most countries worldwide.
Shipping costs vary depending on your destination and will be clearly displayed at checkout.
In some cases, free shipping may apply depending on your order value and location.
2. Order Processing & Delivery Times
All orders are processed within 2–3 business days.
Estimated international delivery time: 15–18 business days, depending on the destination country and customs clearance.
Once your order has been shipped, you will receive a confirmation email with your tracking number and shipping details.
3. Order Tracking
After your package has been dispatched, a tracking link will be sent to you via email.
4. Shipping Restrictions
Due to international regulations, we may not be able to ship to certain countries.
If your payment is accepted at checkout, it means we are able to ship to your location.
5. Taxes & Customs Duties
Taxes and customs duties are not included in the product price.
Each country has its own tax regulations, which means additional charges may apply depending on your location.
We always provide supportive declarations at a reasonable value to help minimize potential costs for our customers.
On each product page, we provide a reference table of estimated taxes and fees for specific countries. If you do not see your country listed, it usually means that no additional taxes will apply when you receive your order.
In cases where customs charges are applied, customers typically pay the VAT/duty directly to the local postal service or courier upon delivery.
6. Lost or Damaged Items
If your package is lost or arrives damaged, please contact us immediately at contact@verlionmods.com.
We will liaise directly with the shipping carrier to resolve the issue and arrange a replacement or refund if applicable.
7. Order Modifications
Once an order has been shipped, we cannot change the shipping address or product details. Please ensure all information is correct before completing your purchase.
8. Final Note
We truly value your trust and patience. Every watch we deliver reflects our dedication to craftsmanship and customer satisfaction.
For any questions or assistance with your order, please contact us: contact@verlionmods.com
📍 Vinhome Grand Park, Long Bình Ward, Thu Duc City, Ho Chi Minh City, Vietnam