Yes! We include a complimentary tool kit with every order to help you adjust your strap properly.
Please refer to our instructional guide to adjust it safely and accurately.

We use high-quality automatic movements, including:
NH34, NH35, NH38 and VK63.
These globally recognized calibers offer reliable performance for everyday use.

Yes. All of our watches include a 2-year warranty covering any manufacturing defects — especially those related to the movement.
If you experience any issues, feel free to contact us for support.

Yes, we can create your watch 100% custom-made.
Reach out to us via WhatsApp, and we’ll explore the options with you. You’ll receive a response within 24 hours.

Definitely!
We’re committed to helping you build your dream timepiece. You can personalize everything — from the dial and hands to the case and strap — for a watch that matches your style.
Contact us to start designing today.

Each of our watches has its own water resistance rating, ranging from 3ATM to 20ATM, depending on the specific model.
You can find the exact water resistance level listed in the product description of each watch.

Note: All markings on the watch dial are purely decorative and do not reflect the actual water resistance level.

We offer thousands of possible combinations, and not all are listed online.
Message us via WhatsApp or Instagram with the model you have in mind — and we’ll assemble it for you as a custom piece.

Yes!
We offer a 15% discount on your second watch when you make a purchase, along with seasonal promotions and special gifts during holidays and exclusive events.

A mod watch is a fully custom-built watch, hand-assembled using a Japanese automatic or hybrid movements, combined with aftermarket parts — usually crafted from 904L stainless steel.

We typically need 3 business days to assemble your watch.
After that, shipping time ranges from 10–15 business days, depending on the selected shipping method and destination country.

In total, the entire process usually takes around 15–18 business days.

Yes, we provide worldwide shipping.
Shipping time may vary depending on your country.
You can click here to check the estimated delivery time by country.

Once your watch is shipped, you’ll receive an email with your tracking information,
allowing you to monitor the status of your order in real time.

If you don’t see the email in your inbox, please check your spam or junk folder.
Still can’t find it? Use www.17track.net to access your tracking details.

Your order confirmation will be automatically sent to your email as soon as you complete your purchase.
If you do not receive it within 24 hours, please contact us via email to check if there was an issue with your order.

Before reaching out, please check your spam or junk folder, as the confirmation email might have been filtered there.

There is a short window after placing your order during which cancellation may be possible.
If you'd like to cancel, please contact us via email immediately.

Orders can only be canceled within 24 hours of purchase.
After that, the order may already be in processing or shipping.

Yes. You may return your watch within 7 days of delivery, provided it meets the following conditions:

It has a manufacturing defect

It is unused

It is returned in its original packaging with all tags attached

We also offer free exchanges if your package is damaged or if there is an issue with delivery.

If you have any questions regarding sizing or specifications, feel free to email us.